Receive Pet Care from Home

Olney-Sandy Spring Veterinary Hospital is now offering remote healthcare services with TeleVet! With the TeleVet mobile app you can easily send virtual consultation requests to us whenever your pet is sick or injured.

To get started, download the TeleVet app on the iTunes or Google Play store and create your personal profile and your pets (pictures encouraged!). When you need us, create a consultation request detailing your pet’s issue. Upload any pictures or videos, instant message, and talk with us face to face through a video conference call to help get your pet feeling better again. We look forward to talking with you soon.

*Only available for current Olney-Sandy Spring Veterinary Hospital Clients and Patients.

Want a step-by-step on how to get started? We've got you covered with a tutorial from account set up to your first consult outlined here.

How much do virtual consultations cost?

Virtual consultations initiated by you, the client, are $65. Note that this is less than the cost of an in-person office visit.

Follow-up visits are $45.

For what conditions can I request a virtual consultation?
  • Limping-Sudden Onset
  • Urinary Issues
  • Diarrhea-Starting in the last 2-3 days
  • Hospice/End of Life Care
  • Coughing-Starting in the last 72 hours
  • Behavioral Issues
  • Skin Issues/Rashes/Biting/Licking
  • Vomiting

Please give our office staff a call if you have any questions about your appointment.

What if my problem cannot be fixed via the virtual consultation and results in me having to schedule an office visit for a physical exam?

If you start with a virtual consultation and end up with the doctor requesting a follow up physical exam to solve the problem, the cost of the in hospital exam will be at a 50% discount.

If my pet has not been examined in over a year, can I use the app?

Yes, but the doctor will not legally be able to prescribe medications until they have performed a physical exam on your pet. The American Veterinary Medical Association explains that given the current state of technological capabilities, available research, and the current state and federal regulatory landscape, the AVMA believes that veterinary telemedicine should only be conducted within an existing Veterinarian-Client-Patient Relationship (VCPR).

Most states and the AVMA’s Principles of Veterinary Medical Ethics require a VCPR for a veterinarian to diagnose, prescribe medication or otherwise treat an animal. This requires us to have examined your pet within the last year.